AI shapes how information
reaches us.
Web search
Ranking & retrieval
Social media
Recommendations & moderation
Chatbots
Language models & generation
AI & MACHINE LEARNINGSelectRankGenerateExplain
Each channel affects what we see and how we understand it.These channels coexist and interact
Making sense
of this change.
01 TECHNICAL
The systems and their functions
Functions & features02 SOCIAL
Effects on people and public discourse
Opportunities & risks03 REGULATORY
Responses to these effects
Evidence & interventionTechnology × Society
AI acts at several points
in the same information environment.
Selection
↗
Deciding what reaches you
Recommenders choose and rank posts, videos, and accounts.
Generation
✳
Producing content
AI helps create text, images, voices, and video.
Conversation
“ ”
Answering and explaining
Chatbots synthesize answers and respond to follow-up questions.
AI + Social Media
Effects on society
Possibilities
- Access to information
- Participation and expression
- Finding communities and unfamiliar views
Questions to investigate
- Whose voices become visible?
- What earns our trust?
- Do we encounter different perspectives?
Do these tools expand our ability to form our own judgments?
Countries regulate platforms
in different ways.
EUR-Lex, European UnionDigital Services Act (2022)Assess and mitigate systemic risksThe EU framework for very large platforms and search engines.Read the regulationeSafety Commissioner, AustraliaEffective 10 December 2025Age restrictions for social media accountsCovered services must take reasonable steps to prevent accounts for under-16s.Read the guidanceState Council, China31 August 2021Time limits for minors' online gamingA direct restriction on access and use, in a different legal setting.Read the report
Each card links to its original sourceApproaches are not legally equivalent
Europe's rules are evolving.
European Commission: policy proposal17 September 2026EU KIDS Act: age rules and safety by designThe proposal addresses social media and other services children use, including AI chatbots.PROPOSAL, NOT YET LAWOpen the proposalEuropean Commission: DSA designation31 August 2026ChatGPT designated a VLOSEA very large online search engine designation; Reddit and Roblox were designated VLOPs.Read the announcement
How do we assess systemic risks when information arrives as an answer?
Bring the lenses
closer together.
Observe and measure what these systems do.
Decide which social outcomes matter.
Turn legal duties into changes we can test.
Control over the data AI acts on
AI assistants and agents increasingly read and act on our personal data. Solid keeps that data in a Pod its owner controls, and lets each application, AI included, use it only with permission that can be revoked. Come and discuss it with us at the Solid Symposium in St.Gallen.
- Your data lives in a Pod you choose, separate from the AI that uses it: self-hosted, at your institution or with a provider you trust.
- Each application gets access through open W3C standards, and you can revoke it at any time.
- You can switch assistant or Pod provider without losing your data.
Join us in St.GallenThe 5th Solid Symposium, 10–12 May 2027
- Mon 10 May
- Solid Open Day on digital sovereignty, open to all
- Tue 11 & Wed 12
- Symposium: papers, workshops, posters, demos
SQUARE, University of St.Gallen
Call for workshops opens soonPapers, posters and demos: call opens this autumn.sosy2027.org
The programme.
- 10′IntroductionAurelia Tamò-Larrieux and Simon Mayer (University of St.Gallen), Giovanni De Toni (ETH AI Center)
- 35′Opening keynote: Algorithmic transparency in AI + Social MediaJoão Vinagre, European Centre for Algorithmic Transparency (European Commission JRC)
- 30′Lightning talks: techno-legal approaches
- Auditing recommender LLMsSimon Mayer + Luka BekavacUniversity of St.Gallen
- Systemic-risk reporting under the DSAAlice PalmieriUniversity of St.Gallen
- AI labelling on social mediaHenry TariUniversity of St.Gallen
- AI in regulatory processesJake SteinUniversity of Oxford
- Third-party tracking in social media appsDick BlankvoortUniversity of St.Gallen
- Product recommendations by LLMsLucas Uberti-Bona MarinMaastricht University
- 15′Lightning talks: Q&A with the speakers
- 45′Panel discussion: the impact of recommender systemsGiovanni De Toni (ETH AI Center), Jing Zeng (University of Zurich), Angela Müller (AlgorithmWatch CH), João Vinagre (European Commission JRC)
- 15′Closing
Opening keynote
Algorithmic transparency
in AI + Social Media
in AI + Social Media
Dr. João Vinagre
European Centre for Algorithmic Transparency
European Commission Joint Research Centre
European Commission Joint Research Centre
Thank you. João, the floor is yours.futuresociety.ch
Panel discussion
The impact of recommender systems
Questions welcomeRaise your hand to ask the panel.
01Social effects of recommender systems
02Optimising recommender systems for better outcomes
Dr. Giovanni De Toni
Postdoctoral Researcher
ETH AI Center
Best Paper, ACM RecSys 2025
ETH AI Center
Best Paper, ACM RecSys 2025
- 01Harm and "unwantedness" are measured through proxy metrics, and imperfect proxies can optimise for the wrong end.
- 02Give users real control over their feeds, with controls whose effects on the feed are clear and measurable.
Prof. Dr. Jing Zeng
Assistant Professor
Computational Communication Science
University of Zurich
Computational Communication Science
University of Zurich
- 01TikTok's recommender reshapes creators and content production, and its effects are not always negative.
- 02Optimising for visibility and engagement puts disproportionate costs on marginalised communities.
Dr. Angela Müller
Executive Director
AlgorithmWatch CH
Member, Federal Media Commission
AlgorithmWatch CH
Member, Federal Media Commission
- 01Recommender systems shape our information environment and democracy: access to reliable information and constructive discourse, now multiplied by AI.
- 02Close transparency and accountability gaps, confront power concentration in Big Tech, and fill regulatory gaps.
Dr. João Vinagre
Researcher
European Centre for Algorithmic Transparency
European Commission JRC
European Centre for Algorithmic Transparency
European Commission JRC
- 01Recommender systems can harm fundamental rights, civic discourse and electoral processes.
- 02Researcher data access helps build a safer, more predictable and trusted online environment.
45 minutesPhoto A. Müller: David Bächtold / AlgorithmWatch, CC BY 4.0
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